What is a Practitioner Verification?
A Practitioner Verification (also called a One-Time Query) is a point-in-time snapshot of a practitioner's credentials and compliance status, exported as a PDF. It captures license statuses, board action history, DEA registration status, and SAM and OIG exclusion checks as of the moment you run it.
Verifications are useful when you need an auditable record of a practitioner's standing for things like onboarding, re-credentialing, or ad hoc compliance checks.
Generating a Verification
From a Practitioner NPI Search
If you searched by NPI, click Verify on the practitioner's card
If you search by name, click on a search result to expand the side bar and click Verify
From a Practitioner’s Profile
Go to Roster and click on a practitioner’s name to open the practitioner’s profile
Click Verify at the top-right of the profile
Reviewing Other Possible Licenses
Before completing a verification, you may see a screen titled Other Possible Licenses Found.
Licenses with any ambiguity are surfaced here for your review. This step is optional but gives you the opportunity to flag licenses that didn’t meet our internal threshold, often because the practitioner has a common last name or there’s a slight name variation in the source.
Steps:
Review the list of licenses
Select the license or licenses you wish to include
Click Associate, then Confirm
Click Verify when you're ready to generate the verification
Any licenses you associate here will be included in the verification PDF.
Note: Associations you make during this step are also submitted for review by the Baton Health team.
Downloading Previous Verifications
All verifications are saved and accessible from the Verification History tab.
From Verification History
Go to Verification History
Search for the verification by practitioner name
Click the download icon on the row to download the PDF
From a Practitioner’s Profile
Click on the Verifications tab to see verifications generated for that practitioner
Click the download icon on the row to download the PDF
Common Questions
Q: Why do I see Download instead of Verify?
A: Currently, verifications can be generated once daily for a given practitioner. Once a verification has been generated, you will see Download instead of Verify until the following day.
Q: Does the PDF include licenses I associated through Matchmaker?
A: Yes. Any license you've associated with the practitioner, including ones in Pending Review, will be included in the verification.
Q: Who can see verification history?
A: All users in your organization can view and download verifications run by anyone on your team.